Return Policy - Range Servant America
Returns: Range Servant must be notified within 5 days of any incorrectly shipped or damaged product for your claim to be processed. All returns must be authorized by Range Servant America and received within 30 days. Authorized returns must be shipped freight prepaid to Range Servant America (3000 Center Place, Ste 300, Norcross, GA 30093) with the RMA number clearly marked on the outside of all packages. No return will be accepted without a Range Servant Return Authorization number. Shipments arriving freight collect or without an RMA number shall be subject to refusal. Goods must be returned in its original condition and a 20% restocking charge will be assessed. Credits will be applied to the customer account. Freight charges on returns are the responsibility of the customer. Custom products are nonrefundable. For Return Authorization, please call (800)878-8050.
Warranty: All warranties are dependent upon prompt payment relative to agreed upon terms. Any late payment will be limited to no more than 1 year warranty on any item. Any payment received more than 60 days late will render warranty null and void.
All Ball Dispensers carry a 3 year warranty on housing and grid assembly.
All Ball Washers carry a 3 year warranty on frame and housing.
All Elevators carry a 3 year warranty.
Ball Washer Motors, Solenoids, and Breaker Switches carry a 1 year warranty.
The RS 38K ball washer carries a lifetime warranty on the plastic tub and 1 year warranty on the drive motor.
Ball Dispenser Electronics and Vending Electronics carry a 1 year warranty or the warranty offered by outside vendor.
Ball Picker Frames carry a 1 year warranty.
Multiflex Picker Discs carry a 2 year warranty against breakage from terrain and regular use.
Repairs: All products returned for repair or warranty will be shipped at the customer's expense and must have a return authorization number.
Cancellations: Any order, once placed with and accepted by Range Servant, can only be canceled with Range Servant's consent and upon terms that will indemnify Range Servant against loss.